Your CVS veterinary team...

Sally White BA VetMB Bsc MPhil MRCVS
Prior to going to Cambridge University Vet School I worked for many years in pharmaceutical research as a biochemist and pharmacokineticist, so I have a very good knowledge of how drugs behave and can predict how they will work in the patient. I was extremely lucky to then go back to University for a second stint in order to become a vet as my second chosen career.

Having been a specialist in the pharmaceutical business I have kept strictly to general practice as a vet, so I get to know the patients and clients very well which I enjoy. However my areas of special interest are anaesthesia, dentistry, dermatology and internal medicine. That does not mean I don't also get great satisfaction operating. So you would be right in thinking I enjoy mosts aspects of veterinary life here.

CVS Nurses

CVS veterinary nurses are trained to provide nursing support for the practice in surgery and aftercare. The CVS nurses are qualified or under supervision as part of the British Veterinary Nursing Association (BVNA).

They also run a number of free complementary clinics on pet health, including weight watchers, dietary advice, geriatric care and puppy socialisation classes.

We have all suffered the problem of persuading one of our pets to take a pill, or even face the grooming comb! Another service we offer is Nurse home visits, which can be useful in helping with such challenges! If this service could be of use to you then please mention it and we can discuss how best we can help and make the necessary arrangements.

Our nurses are able to offer free appointments to provide the following:-

• Sexing animals
• Flea and worm advice
• Nail clips
• Dietary Advice
• Dental check-ups
• Weight check-ups
• Advice on what type of animal would suit your family and their dietary and other health needs.

Nurses appointments are free, you only pay for those products used.

Did You Know

We try to offer the highest quality service but if there are areas you feel are neglected then we would like to hear from you. Below you will find some information showing how we match up to human healthcare.

Some interesting facts about our practice:-

• We use the same anaesthetics as are used in humans.
• Our staff are highly trained and dedicated.
• Veterinary drugs cost MORE than the equivalent human drug.
• We are governed by the same Health & Safety Laws as BUPA & the NHS.
• Our biggest patient is 5000 times bigger than our smallest! (0.02kg to 100kg)
• We deal with many different species - and none of them can talk!

All of this - and we charge a fraction
of the NHS cost for the same service.

Compare Our Services
	College Veterinary Surgery	NHS & BUPA
Appointment Availability	same day appointment guaranteed if you phone before 10am (Mon-Fri)	2 - 5 days
Waiting time for non-urgent major surgery	1 - 2 days	up to 6 months
Hysterectomy	£125 - £190	£2600 - £4500
X-ray results in......	2 - 5 hours	1 - 2 weeks
Blood Test Results in..	1 - 2 hours	1 - 2 weeks
Same-Day Case Discussion on the phone	Yes	Unlikely
Referral to specialist	Within 5 days	2 - 16 weeks

Some useful tips to help you get the most from CVS:-

• Your vet, or any other practice staff, are not yet very good at mind reading! So ....
  • Do tell the vet at the start of the consultation what really concerns you and what you would like the vet to do.
  • Do give us as much information as you can no matter how small or irrelevant it may seem to you.
  • Do ask questions in the consulting room, and ask again if you are unsure or need more information.
• If you are unhappy with anything about the practice do let us know right away. Most misunderstandings can be sorted out quickly. If there is something more seriously wrong we want to know right away so we can put it right.